Official version. This Privacy Policy is provided in English and applies to Magina Consulting LLC, operating under the brand name Magina.
1. Information we collect
Depending on how you interact with Magina, we may collect:
- name, email address, phone number, company name, country, and contact details;
- business information, project requirements, brand information, files, images, spreadsheets, documents, and feedback;
- billing details, transaction references, payment status, and related records;
- website usage information such as browser type, device information, approximate location, pages viewed, and referral source;
- communications sent through email, forms, booking tools, WhatsApp, meetings, or the client portal.
2. How we use information
We use information to:
- respond to inquiries and prepare proposals;
- provide, manage, improve, and support services;
- process payments and maintain business records;
- create and manage client portals, files, deliverables, requests, and approvals;
- send service-related communications;
- protect against fraud, misuse, and security incidents;
- comply with legal, tax, accounting, and regulatory obligations.
3. Payment information
Payments may be processed by providers such as Stripe. Magina does not store complete card numbers, security codes, or full payment credentials. Payment providers process this information under their own privacy policies and security standards.
4. Service providers
We may use trusted providers for cloud hosting, Microsoft 365, analytics, automation, email, forms, bookings, file storage, communication, design, AI tools, payment processing, and professional support. They may process information only as needed to provide their services to us.
5. International data processing
Magina operates internationally. Information may be processed in the United States, Argentina, or other countries where Magina or its service providers operate. We take reasonable steps to use appropriate safeguards when required.
6. Data retention
We retain information for as long as reasonably necessary to deliver services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the type of information and the service involved.
7. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet-based system can be guaranteed to be completely secure.
8. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Requests can be sent to hello@magina.io. We may need to verify your identity before completing a request.
9. Cookies and analytics
Our website may use essential cookies and analytics technologies to operate the site, understand usage, and improve performance. Browser settings may allow you to control certain cookies.
10. Children
Magina’s services are intended for adults and businesses. We do not knowingly collect personal information from children without appropriate authorization.
11. Information sales
Magina does not sell personal information for money.
12. Changes and contact
We may update this Privacy Policy from time to time. Questions or privacy requests may be sent to hello@magina.io.