The English version is the controlling version. Spanish and Portuguese translations are provided for convenience.
1. Acceptance of these Terms
These Terms apply when a client purchases, books, accesses, or uses services provided by Magina Consulting LLC (“Magina,” “we,” “us,” or “our”). By accepting a proposal, making a payment, booking a session, creating an account, or asking us to begin work, the client agrees to these Terms.
2. Services
Magina provides services through three business lines: Magina Entrepreneur, Magina Transformation, and Magina Academy. Services may include websites, landing pages, professional email setup, content, ebooks, catalogs, video editing, analytics, dashboards, Microsoft 365, SharePoint, Power Platform, Azure automation, AI-assisted workflows, consulting, workshops, and related support.
The specific scope, deliverables, timeline, revision limits, responsibilities, and price are defined in the applicable proposal, order summary, payment page, booking confirmation, client portal, or written agreement.
3. Client responsibilities
- Provide accurate information, materials, access, approvals, and feedback required for the service.
- Confirm that supplied materials may be lawfully used and do not infringe third-party rights.
- Review deliverables before publication, deployment, distribution, or business use.
- Maintain appropriate backups and security for client-controlled accounts, credentials, systems, and data.
- Understand that delays in information, access, or approvals may extend delivery dates.
4. Scope changes, revisions, and approvals
Requests outside the agreed scope may require a revised quote, additional payment, or a new delivery date. Included revisions are limited to those described in the applicable scope. Client approvals may be recorded by email, messaging, meeting notes, the client portal, or another agreed channel.
5. Payments and recurring services
Prices and payment schedules are confirmed before work begins. Services may require full payment in advance, a deposit, milestone payments, or recurring billing.
Recurring support is not unlimited work. Requests are evaluated against plan scope, available capacity, included limits, and priority. Larger projects, urgent work, licenses, domains, hosting, advertising, and third-party tools may be billed separately.
Unless otherwise stated in writing, recurring services renew automatically until canceled. Cancellation applies to future billing periods and does not automatically refund completed or already-started work.
6. Contractors and third-party services
Magina may use qualified contractors or service providers to support delivery while remaining responsible for managing the agreed service.
Projects may depend on third-party platforms, cloud services, APIs, software, payment processors, hosting, domains, licenses, or marketplaces. Their fees, availability, terms, and technical changes are controlled by those providers. Magina is not responsible for outages, account restrictions, policy changes, or service interruptions caused by third parties.
7. Intellectual property
After full payment, the client receives the rights expressly described in the applicable scope for final custom deliverables created specifically for that client.
Magina retains ownership of its pre-existing tools, templates, frameworks, automation components, code libraries, methods, prompts, know-how, internal systems, reusable assets, and general improvements that do not disclose client confidential information. Third-party materials remain subject to their own licenses and terms.
8. AI-assisted work
Magina may use artificial intelligence and automation tools to support research, drafting, analysis, design, coding, content creation, and delivery. AI outputs may contain errors, omissions, bias, or outdated information. Human review is applied where appropriate, but the client remains responsible for reviewing and approving final public-facing, legal, financial, regulatory, medical, technical, or business-critical use.
9. Confidentiality and data
Each party will use reasonable care to protect confidential information received from the other. Personal information is handled in accordance with the Privacy Policy. Unless expressly agreed in writing, clients should not provide highly sensitive personal data, regulated health data, complete payment card data, passwords, or secrets that are not necessary for the service.
10. No guarantee of results
Magina provides professional services and deliverables but does not guarantee sales, revenue, savings, audience growth, search rankings, funding, regulatory approval, adoption levels, or any other specific business outcome. Results depend on factors outside Magina’s control.
11. Limitation of liability
To the maximum extent permitted by applicable law, Magina’s total liability arising from a specific service will not exceed the amount paid by the client for that service during the six months before the event giving rise to the claim. Magina will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, revenue, opportunities, business interruption, or data.
12. Suspension and termination
Magina may suspend or terminate services for non-payment, unlawful use, abuse, security risks, repeated failure to cooperate, or material breach. The client remains responsible for completed work, reserved time, committed third-party costs, and non-cancelable expenses.
13. Governing law and mandatory rights
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, unless mandatory consumer protection or other non-waivable law requires otherwise. Nothing in these Terms limits rights that cannot legally be waived.
14. Changes and contact
We may update these Terms from time to time. The version posted on this page applies from its stated update date. Questions may be sent to hello@magina.io.